Refund Policy

Refund Policy:

  1. Timeframe: As our products are handmade, refunds must be requested within 24 hours of purchase, as each item is bespoke to your order.

  2. Condition of Items: Items must be unused and in their original condition to be eligible for a refund.

  3. Refund Method: Refunds will be issued to the original payment method.

  4. Return Costs: Buyers are responsible for the cost of returning the item.

  5. Initiating the Refund: Customers should contact customer support to initiate the refund process.

  6. Refund Processing Time: Refunds will be processed within 3-5 working days upon receiving and confirming the item's original condition.

  7. Non-Refundable Items: Handmade orders are non-refundable.